Return Policy

We hope you love your Sorooor piece! If for some reason it does not work out, we will gladly accept returns on unworn merchandise for 14 days after your purchase from the website. All returns must have original packaging and name tag with them, and shipping fees are non refundable. You can return your item for a refund to the original form of payment or request exchange with another product at our store. 

 

Let us know if there is an issue. We will gladly repair a damaged piece if it is deemed to be from a manufacturing defect within the first 20 days after a purchase. Unfortunately if a piece becomes damaged after normal wear, we cannot repair nor replace to another product. Please see our Care page to ensure that you are caring the Sorooor product as advised. 

 

Please reach out to us at support@sorooor.com to begin a return process or for any of these issues. Thank you for choosing Sorooor to uplift your day.